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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine Barnes

February 1, 2025

5  out of  5
rating by Jasmine Barnes
"I started my renters insurance and life insurance for my son and I which I couldn’t be more happier!! Customer service was phenomenal the minute I walked into the door. I was shocked at the amazing prices they have to offer. Thank you to Karla and everyone at Ken Rose State Farm for the great experience!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karl Kettelhut

January 27, 2025

5  out of  5
rating by Karl Kettelhut
"Fantastic local branch. They answer the phone-like a real person answers the phone to help you. It’s awesome. Special thanks to Abby for getting me a refund on a policy I forgot to cancel! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Camille Berg

January 27, 2025

5  out of  5
rating by Camille Berg
"So happy I switched over! Jordon and Justin were extremely helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jazz Prince

January 9, 2025

5  out of  5
rating by Jazz Prince
"I switched my auto and renters' insurance over and was shocked at the huge discount I was given. I also was advised about the great benefits of life insurance and got myself a great life policy also. Thank you to Justin and everyone at Ken Rose State Farm for the great experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy that you had a great experience and that we could assist you with your Auto, Renters and life insurance. "
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Nancy Weber

January 7, 2025

5  out of  5
rating by Nancy Weber
"We have 2 cars & our home insured, and we think they do a great job. Today, Jordon did a great job."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Missy Hatfield

January 7, 2025

1  out of  5
rating by Missy Hatfield
"A year ago, my youngest sibling went through a devastating loss. A house fire,a complete loss. I drove up and spent over 3 weeks with her,helping her get things organized and itemized. Sitting in wet,cold,smoke covered debris hoping to find anything from her kids growing up or deceased husband to be able to save. I watched her fall apart daily. I watched as she would throw out items representing her family and their physical memories. I spoke with one of her reps from State Farm, Amber. She was attentive and always available with just a call. Most times,she was just there asking if my sister was ok. The claim was given a rep out of Battle Creek Michigan. He was to be her guide to assist her in moving forward in the process of turning in paperwork and getting reimbursed. Her agent was out of Portage, and she saw him once. The morning after the fire. She would call,leave messages, emails, and no response! The "guide" in Battle Creek, same thing. No responses, no help. Long waits, if responded at all. I watched my sibling struggling and being ignored, with no communication. Until I reached out to ask why there was no communication from the agent or State Farm. She contacted the corporate office to ask for a new agent. The process was fast,it was resolved in a matter of moments. Now we could see that it was not State Farm. It was their representatives in the field. The agent and the adjuster he worked with. After being assigned a new agent, things started moving quickly. Texts were sent, money was finally paid, and concern was shown by the adjuster, who had not been there for almost a year. Within hours, she was receiving compensation that was months overdue. The new agent assigned is Barry Dickinson. As soon as he took over the account, he immediately reached out, and he's in constant contact. He is following up on everything starting from day one to make sure she is represented correctly. The agent that is no longer in charge had taken over from the previous agent, Gary Wood, when he retired. Gary was our family agent for years, and my family stayed with this agent because he took over the accounts. He is definitely not Gary! The lack of follow-through on something as simple as a paper copy of coverage for the vehicle was the first sign that this could be a poor agent. I am thankful to State Farm for helping resolve this situation. I am extremely thankful to Barry Dickinson for communicating and resolving almost a year of no communication. I am hoping that State Farm is evaluating and will be looking into the conduct of the previous agent and his adjuster."
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William Timm

January 1, 2025

5  out of  5
rating by William Timm
"Always helpful and very good with clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joel Haan

December 27, 2024

5  out of  5
rating by Joel Haan
"I would highly recommend this insurance agency they look out for their customers. If you are looking for insurance and don't think you can save money, then try this agency. I won't go anywhere else for my business when it comes to my car."
We responded:
"Joel, thank you for the very kind words and the 5-star review. We are so happy that we are able to assist you with your Auto Insurance and personalize your coverage to fit your needs. Thank you, Joel!"
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Nancy Rathert

December 23, 2024

5  out of  5
rating by Nancy Rathert
"My husband and I met with Justin and Jordon today. Very nice and efficient. So happy we got a new quote. I’ll be sure to send my friends to them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ry Hoops

December 17, 2024

5  out of  5
rating by Ry Hoops
"Customer service is always friendly, knowledgeable, and quick to address any questions or concerns. Rates are always competitive. Claims are straightforward and stress free. I feel confident knowing they have my back and highly recommend them to anyone looking for reliable auto insurance. Truly a company that values it's customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Vincent Cortellessa

December 14, 2024

5  out of  5
rating by Vincent Cortellessa
"Jordon and the team at this branch rock! Hopefully will be switching over after I review this quote!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lala

December 13, 2024

5  out of  5
rating by Lala
"I was immediately helped when I called. All my needs were met with ease. I couldn't believe how simple and efficient these folks were. I was referred by my Daughter. She was right. These folks take care of biz. So refreshing."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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MARIANA MEJIA

November 20, 2024

5  out of  5
rating by MARIANA MEJIA
"My experience at this state farm was 100% satisfactory. I was assisted by Karla and she was very polite and very helpful. She answered all my questions in the best way possible. Great experience!! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Ken Rose State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Johnson

November 20, 2024

5  out of  5
rating by Chris Johnson
"I'm so pleased at the service and quick response of Ken Rose team every time I ask for any assistance NO matter whom I speak with they go above and beyond I really appreciate this team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Violet Wagner

Violet Wagner

September 30, 2024

5  out of  5
rating by Violet Wagner
"Ken Rose, Abby and everyone at Ken's office will be my go-to people for life... after we lost our home in Portage to the May 7th tornado and despite my unruly impatience, Ken took care of us... They truly restored our faith in Insurance and I would HIGHLY recommend him to anyone! Fair prices, they stuck with me and very professional, 10 out of 10, thank you Rose's office and staff!!!"
We responded:
"Dear Violet, Thank you so much for taking the time to leave such a heartfelt review of our office. We are truly sorry to hear about the loss of your home to the May 7th tornado, but we are glad that we were able to assist you during such a difficult time. It means a lot to us that we were able to restore your faith in insurance. Our team strives to provide the best service possible, and we are thrilled to hear that you found our prices fair, our staff professional, and that we stuck with you throughout the process. We appreciate your trust in us and are honored to be your go-to people for life. We will continue to be here for you whenever you need us. Thank you again for recommending our office. Your kind words mean the world to us. Best regards, Ken and the entire team at Ken Rose State Farm"
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Erica White

September 9, 2024

5  out of  5
rating by Erica White
"Quick response to my insurance questions. Friendly and very professional."
We responded:
"Thank you for taking the time to share your positive experience with us on Google! We greatly appreciate your kind words and are thrilled to hear that our team was able to provide you with quick responses to your insurance questions. At Ken Rose State Farm, we strive to deliver excellent customer service and ensure that every interaction is both friendly and professional. We understand that insurance can sometimes be complex and confusing, so it is our goal to make the process as seamless as possible for our valued customers. Your feedback is incredibly valuable to us, as it reaffirms our commitment to providing exceptional service. If you have any further questions or require assistance in the future, please don't hesitate to reach out to our team. Thank you once again for choosing Ken Rose State Farm. We look forward to serving you in the future! Best regards, Ken"
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Josh Dill

September 6, 2024

5  out of  5
rating by Josh Dill
"Thanks for your help Amee, everything went smoothly, and I appreciate your going above and beyond."
We responded:
"Thank you for taking the time to leave such a positive review on Google. We are thrilled to hear that you had a smooth experience and that Amee was able to provide you with exceptional assistance. At Ken Rose State Farm, we always strive to go above and beyond for our customers, and it's wonderful to know that our efforts were appreciated. We will make sure to pass along your kind words to Amee and recognize her for delivering outstanding customer service. If you ever need any further assistance in the future, please do not hesitate to reach out. We are here to help and will always go the extra mile to ensure your satisfaction. Thank you once again for your kind words and for choosing Ken Rose State Farm. We look forward to serving you again soon. Best regards, Ken"
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cincrand

August 29, 2024

5  out of  5
rating by cincrand
"I recently had the pleasure of working with Ashley to get insurance for our Honda Pioneer. She made the process easy and was a joy to work with. I highly recommend Ashley and Ken Rose State Farm for your insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience with Ashley and our team at Ken Rose State Farm! We are delighted to hear that Ashley made the auto insurance process easy for your Honda Pioneer and that she was a joy to work with. We appreciate your recommendation and look forward to serving your insurance needs in the future. If you have any further questions or require assistance, please don't hesitate to reach out. Thank you again for choosing Ken Rose State Farm!"
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Michael Bakhuyzen

August 19, 2024

5  out of  5
rating by Michael Bakhuyzen
"Changed insurance from one vehicle to another. And changed a few things. Ashley made it super easy and simple and was ready to go with my new vehicle in no time!"
We responded:
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ashley made the process of changing your insurance from one vehicle to another a breeze for you. Our team works hard to ensure that our customers have a seamless experience, and it's great to know that Ashley was able to provide you with efficient and helpful service. We appreciate your business and look forward to serving you with your new vehicle."
Profile photo of Best Idehen

Best Idehen

August 10, 2024

5  out of  5
rating by Best Idehen
"Amee is a great agent she made my insurance policy process easy smooth and simple"
We responded:
" Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that Amee was able to provide you with a seamless and hassle-free insurance policy process. We truly appreciate your kind words about her exceptional service. At Ken Rose State Farm, our goal is to make insurance as straightforward and convenient as possible for our customers. We're glad to know that Amee was able to deliver on that promise and ensure your experience was easy, smooth, and simple. We will definitely pass along your feedback to Amee, as it will serve as a great motivation for her. We're lucky to have her on our team, and it's wonderful to see that her efforts are recognized and appreciated by our valued customers like you. Thank you once again for choosing Ken Rose State Farm and for sharing your positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Best regards, Ken"
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Paige Fraga

August 5, 2024

5  out of  5
rating by Paige Fraga
"We had a wonderful experience with Amee. Kind and helpful service."
We responded:
"Thank you so much for taking the time to leave such a positive review about your experience with Amee. We are thrilled to hear that you had a wonderful time and received kind and helpful service. At Ken Rose State Farm, we strive to provide exceptional service to all our customers, and it's always rewarding to receive such kind feedback. We will make sure to pass on your compliments to Amee and acknowledge her excellent work. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We value your support and look forward to serving you again soon. Warm regards, Ken Rose State Farm"
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jason sears

July 31, 2024

5  out of  5
rating by jason sears
"Ken Rose State Farm has an amazing staff. My Agent Ashley help me out Bigg Time!!! She has great customer service and know how to make new clients feel welcome. 10/10 in my book"
We responded:
"Thank you so much for taking the time to leave such a positive review about your experience with Ken Rose State Farm! We're thrilled to hear that our amazing staff, especially Ashley, who went above and beyond to assist you. Providing exceptional customer service and making new clients feel welcome is something we strive for, so it's fantastic to know that Ashley excelled in these areas. We truly appreciate your support and rating us 10 out of 10. If there's anything else we can do for you, please don't hesitate to reach out. Warm regards, Ken Rose State Farm"
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Kimberly Shafer

July 31, 2024

5  out of  5
rating by Kimberly Shafer
"Abby was SUPER helpful and supportive throughout my whole process. She was always there for me. She is the BEST!"
We responded:
"Thank you for sharing your positive experience with Abby! We're delighted to hear that she provided you with exceptional help and support throughout your entire process. At Ken Rose State Farm, we prioritize being there for our customers, and it's great to know that Abby went above and beyond in this regard. We appreciate your kind words and recognition of her as the best. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing our services!"
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Olivar LLC

July 31, 2024

5  out of  5
rating by Olivar LLC
"Amy has been amazing! Helped me navigate through my home and car insurance. Made this process easier than I thought it would be would be!"
We responded:
"Thank you for leaving such a wonderful review about Amy! We're thrilled to hear that she has been amazing in helping you navigate through your home and car insurance needs. Making the insurance process easier than expected is something we strive for at ken Rose State Farm and it's fantastic to know that Amy exceeded your expectations. We truly appreciate your kind words and recognition of her efforts. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing our services!"
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Nate Carango

July 30, 2024

5  out of  5
rating by Nate Carango
"Amee, took great care of my wife and I when we needed information and to change details on several of our policies. Very helpful as well as personable!"
We responded:
"Dear Nate, Thank you so much for taking the time to leave such a positive review for Amee! We're thrilled to hear that she provided exceptional care and assistance to both you and your wife when it came to updating details on your policies. Amee takes great pride in being helpful and personable, ensuring that customers like you receive the support they need. We'll make sure to pass along your kind words to her, as it will undoubtedly brighten her day. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Ken Rose State Farm"